![]() ![]() Or, consider using a liquid screen cleaning solution.If necessary, apply a small amount of water or isopropyl alcohol (preferred) to dampen the cloth.Use a clean, dry microfiber cloth and wipe the touchscreen (screensaver separate) in one repeating direction.You may be able to just put the phone to sleep, but touch input might turn the screen on while cleaning, and you will see the dirt easier if the phone's backlight remains off.To remedy this issue, simply clean your phone's touchscreen: ![]() Dirt and dust may reduce the conductivity of your fingers on the digitizer, while water and oils can cause the digitizer to register touch input where there is none. If you aren't sure which app was causing the problem, then start deleting the most recently installed applications one by one.ĭirt, dust, oil and water can all mess with your phone's touchscreen. If it does, simply reboot your phone back to Safe Mode and continue deleting applications until the problem is resolved. You can use a notification or a force restart to get your phone out of Safe Mode to check whether the problem persists. To fix this, delete the application(s) you were using when the touchscreen stopped responding, or those that were installed just before the problem started occurring. If the screen is responsive in Safe Mode, it indicates that an app was the cause of the unresponsive screen. As your phone powers on and the Samsung logo appears, press and hold down the Volume Down button until the phone starts up in Safe Mode.Press and hold the Power/Bixby and Volume Down buttons for ten seconds or until the screen turns black.If restarting your phone did not work, try booting the phone in Safe Mode: Once the phone starts back up, check to see if the touchscreen issue persists.Wait 10 seconds while continuing to hold the buttons until your phone screen goes black.Press and hold the Volume Down button and the Power/Bixby button.If your touch screen only responds incorrectly or is unresponsive when using an application (or you aren't sure!) the first thing you should do is force restart your phone. ![]()
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